ExxoGear will accept, for return, items that are in new condition, unworn, unaltered, and free of damages by the customer, minus the cost for shipping. For a full refund, we must receive your item within 21 days from the receipt of the original order. Items cannot be returned after 21 days from the receipt of the original order. Items must be returned in original packaging, complete with any documentation and other written and/or printed material received with the original order. The cost of shipping is not covered in this policy.